Refund Policy

Thank you for choosing iSupportive for your emergency support needs. We stand behind our services and want to ensure your complete satisfaction. If for any reason you are not satisfied with the services you have received, please let us know so we can make it right.

Refund Eligibility:

We offer refunds for our emergency support services if:

  • We are unable to resolve your issue within the agreed-upon timeframe or within the scope of our service.
  • You cancel your order before we start working on it.
  • We determine that your issue is beyond our expertise and cannot be resolved.

Refund Process: To request a refund, please email us at [email protected] with your order details and a brief explanation of the issue you experienced. We will review your request and respond within 2 business days.

If your refund request is approved, we will issue a refund to the original payment method used to make the purchase within 7 business days. Please note that refunds may take several days to appear on your account depending on your bank or credit card provider.

If you have any questions or concerns regarding our refund policy, please contact us at [email protected].

Changes to the Refund Policy: iSupportive reserves the right to make changes to this refund policy at any time without prior notice. By using the Service, you agree to be bound by the current version of this refund policy.

Thank you for choosing iSupportive for your emergency support needs. We appreciate your business!